Customer Satisfaction Survey Thank you for taking the time to help make us better. We value your feedback. Please enable JavaScript in your browser to complete this form.Would you like to submit this survey anonymously? *YesNoBusiness Name *Name *FirstMiddleLastEmail *When you call our office, how satisfied are you with our customer service? *Very Satisfied-my questions are handled in a timely fashionSomewhat Satisfied-my questions are handled in a reasonable time frameNot Very Satisfied-I still have unresolved questionsThis question relates to when you call Capital Bankcard-New England directly at 860-774-8210When you call our corporate terminal or technical support line, how satisfied are you with their service? *Very Satisfied-my terminal/account questions are handled in a timely fashionSomewhat Satisfied-my terminal/account questions are handled in a reasonable time frameNot Very Satisfied-I still have terminal/account unresolved questionsThis question relates to the technical support provided by our third party vendorsWhich of the following words would you use to describe our products/equpiment? Select all that apply. *ReliableHigh QualityOver PricedUnreliableMedium QualityReasonably PricedLow QualityState of the ArtUser FriendlyOverall, how satisfied or dissatisfied are you with our company? Selected Value: 5 1 Dissatisfied - 10 SatisfiedHow likely are you to recommend us to a friend or fellow business owner? Selected Value: 5 Drag the marker to choose: 1 Less Likely - 10 Very LikelyPlease feel free to leave a testimony, suggestions, comments or concernsThank you for taking the time to submit our survey!CommentSubmit