Dear Valued Capital Bankcard NE Merchant,
As with all industries, technology is changing at a faster and faster rate. We must adapt.
Your current Verifone VX520s credit card terminals have had a good run but as of April 2023, Verifone announced that they will be deemed at their “end of life.” What does this mean if you’re currently using one? It will not just stop working on you, however, if anything goes wrong, there’s no fixing it. Processors like TSYS, sunset the VX520 in November 2021, meaning they no longer
build files or support the device in any way.
We would like to get ahead of anything potentially going wrong with your VX520 by recommending a three-step solution:
- We will be moving your account to our newest processor, Agile Financial Services (AFS).
- With this in house move you will also receive a complimentary rate review.
- You will then receive a new 2023 model terminal free of charge*
In order to proceed with migrating your account, please send us a copy of your driver’s license and a voided check. We’ll populate your new agreement and send it to your email for a virtual signature. Once your new account is up and running and you’re settled into your new equipment, we will help you to cancel your old account.
It is important that we are proactive in getting this transition completed prior to April so please keep an eye out for your new agreement link from AFS. Plea
se follow the link to complete the agreement and upload any attachments. If you have any questions, please call our office at 860-774-8210 ext. 1 for Skye Gruszczynski or ext. 2 for Jeanne Morrone.
We appreciate your ongoing confidence and loyalty.
At your service,
The Capital Bankcard Team
*There’s no catch, if in the future you switch to a different processor, we just need the terminal back, its very simple